Terms of service

Effective Date: September 17, 2026

Welcome to Glass Mermaids!
Throughout these Terms, "we," "us," and "our" refer to Glass Mermaids. We operate this online store and website, including all associated information, content, features, tools, products, and services, to provide you with a distinctive shopping experience ("the Services").

The terms and conditions outlined below, together with any referenced policies (these "Terms of Service" or "Terms"), define your rights and responsibilities when using the Services. Please read them carefully, as they contain important legal information, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of these Terms, you should not access or use our Services.

Section 1 — Access and Account
By using the Services, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. You are responsible for providing accurate, current, and complete information during registration or checkout.

You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your devices. You agree to accept responsibility for all activities that occur under your account. You may not transfer, sell, or assign your account to any third party.

Section 2 — Our Products
We strive to accurately represent our products on our online store. However, due to differences in device settings and display configurations, colors, textures, and other details may appear differently on your screen. We do not guarantee that the appearance of any product will meet your exact expectations.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to modify or discontinue any product and to limit the quantity of products offered to any person, geographic region, or jurisdiction.

Section 3 — Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason. Your order is accepted only when we send you a shipping confirmation email.

We reserve the right to cancel orders for reasons including, but not limited to, product unavailability, errors in pricing or product information, or issues identified by our fraud prevention department. If we cancel an order after you've been charged, we will issue a full refund to your original payment method.

Section 4 — Prices and Billing
Prices for our products are subject to change without notice. The price charged will be the price in effect at the time your order is placed and confirmed in your order confirmation email. Prices do not include applicable sales tax, which will be calculated and displayed at checkout.

You agree to provide current, complete, and accurate purchase and account information. You represent and warrant that you are authorized to use the payment method provided and that charges incurred by you will be honored by your financial institution.

Section 5 — Shipping and Delivery
We aim to process and ship orders within 1 to 3 business days. Delivery times are estimates and start from the date of shipment, not the date of order. We are not responsible for delays caused by the shipping carrier or events beyond our control.

Title to and risk of loss for products pass to you once the order is delivered to the carrier. We are not liable for products that are lost or damaged during shipment.

Section 6 — Intellectual Property
All content included on or made available through the Services, such as text, graphics, logos, images, data compilations, and software, is the property of Glass Mermaids or its content suppliers and is protected by intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

Section 7 — Optional Tools and Third-Party Links
We may provide access to third-party tools or links over which we have no control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. We shall have no liability arising from your use of optional third-party tools or links.

Your use of any third-party website or tool is at your own risk, and you should ensure that you agree to that third party's terms.

Section 8 — User Comments, Feedback, and Other Submissions
If you submit or post any reviews, comments, feedback, suggestions, photographs, or other materials ("Comments") through our Services, you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use the Comments in any medium without restrictions.

We are and shall be under no obligation: (1) to maintain Comments in confidence; (2) to pay compensation for Comments; or (3) to respond to Comments.

You agree that your Comments will not infringe on the rights of any third party, including but not limited to copyright, trademark, privacy, personality, or other personal or proprietary rights.

Section 9 — Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions in the information on our site, which may relate to product descriptions, pricing, promotions, offers, availability, and shipping charges. We reserve the right to correct any errors and to cancel orders if any information is inaccurate, at any time without prior notice.

Section 10 — Prohibited Uses
You are prohibited from using the site or its content for any of the following:
(a) Unlawful purposes;
(b) Soliciting others to perform or participate in unlawful acts;
(c) Violating any regulation, rule, or law;
(d) Infringing upon our intellectual property rights or those of others;
(e) Harassing, abusing, insulting, harming, or discriminating against others;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses or any other type of malicious code;
(h) Collecting or tracking the personal information of others without their express consent;
(i) Spamming, phishing, or pretexting;
(j) Any obscene or immoral purpose;
(k) Interfering with or circumventing the security features of the Services.

We reserve the right to terminate your use of the Services for any violation of these Terms.

Section 11 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free. The Services and all products delivered to you are provided "as is" and "as available" without any warranties of any kind.

In no event shall Glass Mermaids, our directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, data loss, or any similar damages, arising from your use of the Services or any products procured using the Services.

Section 12 — Indemnification
You agree to indemnify, defend, and hold harmless Glass Mermaids and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, and service providers from any claim or demand, including reasonable attorney's fees, arising from or related to your breach of these Terms or your violation of any law or the rights of a third party.

Section 13 — Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

Section 14 — Termination
The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

Section 15 — Entire Agreement
These Terms, together with any policies posted by us on the Services, constitute the entire agreement and understanding between you and us regarding your use of the Services. These Terms supersede all prior or contemporaneous agreements, communications, representations, and understandings, whether oral or written, relating to the subject matter herein.

Section 16 — Governing Law
These Terms of Service and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles.

You agree that any legal action, lawsuit, or proceeding arising out of or related to these Terms, the Privacy Policy, the Return & Refund Policy, or your use of the Services shall be brought exclusively in the federal or state courts located in Harris County, Texas. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to inconvenient forum.

Section 17 — Changes to Terms of Service
We reserve the right to update, change, or replace these Terms at any time at our sole discretion. The updated version will be posted on this page with a revised "Effective Date" at the top. For material changes, we may provide additional notice, such as a banner on our website or an email notification.

Your continued use of the Services after any such modifications constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using our Services. We encourage you to review these Terms periodically.

Section 18 — Contact Information
If you have questions, concerns, or requests regarding these Terms of Service, please contact us using the information below. We are committed to addressing your inquiries promptly and thoroughly.

Phone: (281) 326-3000
Email: info@glassmermaids.net
Mailing Address: 2098 Marina Bay Dr, Kemah, TX 77565, United States
Business Hours:
- Tuesday – Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday, Monday: Closed

These Terms of Service are effective as of September 17, 2026. Glass Mermaids reserves the right to update or modify this policy at any time, without prior notice. Please review this page periodically for any changes. Continued use of our website and services constitutes acceptance of the terms outlined herein.

Your cart is empty

Your cart

Estimated total

Terms of service