Payment Policy
Last Updated: September 17, 2026
Accepted Payment Methods
We accept the following payment methods:
- Credit cards: Visa, MasterCard, American Express, Discover
- Debit cards: Visa, MasterCard
All transactions are processed through Shopify's encrypted, PCI-DSS-compliant payment system. We do not accept cash on delivery, checks, money orders, or wire transfers.
Pricing & Currency
All prices are listed in U.S. Dollars (USD). Applicable taxes are calculated at checkout based on your shipping address.
Order Processing & Shipping
Orders are processed in 1–3 business days and shipped via USPS, UPS, or FedEx. Estimated delivery is 4–7 business days after shipment, for a total of approximately 5–10 business days from your order date. Standard shipping is free within the contiguous United States. For full details, please see our Shipping Policy.
Order Cancellation
You may cancel your order within 24 hours of placing it and before it has shipped at no cost. To request a cancellation, contact us at info@glassmermaids.net with your order number. Once an order has shipped, it cannot be cancelled; please refer to our Refund Policy for return instructions.
Payment Security
Your payment information is encrypted using SSL technology and processed through a PCI-DSS-compliant system. Glass Mermaids does not store your full card details.
Questions?
If you have any questions about payment, please contact us:
- Email: info@glassmermaids.net
- Phone: (281) 326-3000
- Hours: Tuesday–Friday 10:00 AM – 6:00 PM CT, Saturday 10:00 AM – 4:00 PM CT